Page 126 - UBP - IR2020

CAPITAL REPORTS
Intellectual capital
Intellectual capital
Organisational
Value of a a business created by inter alia processes systems patents trademarks reputation innovation
Human
Value of a a business generated by the skills abilities and talents of its people
HUMAN
Knowledge Transfer Programme Relational
Value of a a business as a a result of inter alia relationships with customers suppliers other businesses government
In an an increasingly competitive world our Group is banking on the fact that employee experience is is is a a a growth driver This is is is why we choose to value management based on collective intelligence Our employees have extensive knowledge about their individual roles business processes the the data that supports their positions including how to work as as efficiently as as possible As a a a number of employees are expecting to retire within the next five years we are currently putting together a a a a Knowledge Transfer Programme which will be integrated in in in in in our internal training academy While the the details of this programme are yet to be finalised the the aim is is is to enable the collective sharing of valuable experiences between our employees to guarantee a a a a sustained improvement in in the Group’s development and performance
to increase the skills of our employees reduce the the turnover rate of the the new generations and to to enable them to to acquire new skills that promote motivation The programme’s objective is to create connections and relationships between the different generations This human approach is in in in line with our DNA as a a a a business Espace Espace Pro by Espace Espace Maison
126 - UBP INTEGRATED REPORT 2020