Page 128 - UBP - IR2020

CAPITAL REPORTS
Intellectual capital
ORGANISATIONAL (CONTINUED)
IT systems
At Espace Maison we believe in in blending digitalisation with the conventional way of doing business The current digitalisation strategies typically focus on on increasing productivity Demonstrating agility and maintaining efficiency are however equally important as evidenced by the COVID-19 pandemic Over time and and now more than ever we have understood that our future lies in digitalisation Some of the measures we have taken this year include the introduction of a a a mobile app for employees in June 2020 and the launch of Club Espace Pro a a a a a service and mobile app dedicated to professionals in in in the the industry Our vision for the the future is is to integrate Virtual Reality Reality (VR) and Augmented Reality Reality (AR) into our way of conducting business Since January 2020 the Group has shifted from on- premise solutions to a a cloud Office 365 solution solution for a a more reliable and secure backup of our data Office 365 further enables us to create collaborate and communicate seamlessly thereby enhancing effectiveness within the the Group This was all the more useful in in keeping everyone connected during the lockdown Our Application and Database servers which were until now hosted in-house were also relocated to a a a Tier 4 colocation data data centre centre The Tier 4 data data centre centre certification provides us with the following advantages: 99 99 995% uptime per year a a a a fully redundant infrastructure 96- hour power outage protection and low annual downtime of of 26 3 minutes In terms of of security redundancy performance infrastructure compliance and costs the Group will benefit greatly While we have progressed in the area of digitalisation we are are aware that much remains to be done We intend to to continue introducing digital tools that enhance our organisational efficiency 128 - UBP INTEGRATED REPORT 2020 UBP Server room